Terms of service

Terms of Service

Welcome to LumePorch. These Terms of Service ("Terms") govern your use of lumeporch.com (the "Site") and any purchase you make from us. By using the Site or placing an order, you agree to these Terms.

1. About us

LumePorch is an Australian online store. Contact: info@lumeporch.com · +61 450 630 097 (Mon–Fri, 9am–5pm AEST) · 18-26 Church Avenue, Mascot NSW 2020, Australia.

2. Eligibility

By using the Site you confirm you are at least 18 years old, or using the Site under the supervision of a parent or guardian.

3. Products & pricing

All prices are shown in Australian Dollars (AUD) and include GST where applicable. We take care to describe and photograph products accurately; minor variations in colour or finish may occur. We reserve the right to correct pricing or descriptive errors, and to limit quantities, at any time.

4. Orders

Your order is an offer to purchase. We may accept or decline an order (for example, where a product is unavailable or an error occurred); if we decline after payment, you receive a full refund. Order confirmation is sent by email once your order is accepted.

5. Payment

Payment is processed securely at checkout through our payment providers. We never store your full card details.

6. Shipping & delivery

Shipping timeframes, costs and coverage are described in our Shipping Policy, which forms part of these Terms.

7. Returns & refunds

Returns, refunds and remedies for faulty items are described in our Return & Refund Policy, which forms part of these Terms.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer rights or remedies you have under that law.

9. Intellectual property

All content on the Site (text, images, branding) is owned by or licensed to LumePorch and may not be reproduced without our written permission.

10. Limitation of liability

To the maximum extent permitted by law, and without limiting your rights under the Australian Consumer Law, LumePorch is not liable for indirect or consequential loss arising from use of the Site or products.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

13. Governing law

These Terms are governed by the laws of New South Wales, Australia.

14. Contact

Questions about these Terms: info@lumeporch.com — or see our Contact Information.