Contact information
LumePorch is an online store selling modern lighting across Australia. There is no showroom: orders, delivery and returns are handled by email and phone, and every message gets a reply within 24 hours on business days.
Customer service
- Email: info@lumeporch.com
- Phone: +61 450 630 097 (Mon–Fri, 9am–5pm AEST)
- Response time: within 24 hours on business days
Business address
LumePorch
18-26 Church Avenue, Mascot NSW 2020, Australia
lumeporch.com
The business address is not a retail store and does not accept walk-in returns. To return an item, email us first: the return address comes with the return instructions.
For help with an order, a delivery or a return, include the order number in the message. Delivery questions are covered in our Shipping Policy, and returns in our Return & Refund Policy.