Every LumePorch order ships with tracking. Enter an order number or tracking number on the order tracking page to see live delivery updates.
Where the tracking number comes from
Orders are dispatched within 1-3 business days. At dispatch, LumePorch emails a tracking number and a tracking link to the address used at checkout.
No email yet?
- Check the spam or junk folder for an email from LumePorch.
- Allow up to 3 business days after ordering, as tracking is sent at dispatch.
- Still nothing? Email info@lumeporch.com with the order number and we will resend it.
Delivery timeframes
Once dispatched, delivery within Australia typically takes 7-14 business days. Full details in the Shipping Policy.
Need a hand?
Customer service: info@lumeporch.com · +61 450 630 097 (Mon–Fri, 9am–5pm AEST). Every message receives a reply within 24 hours on business days.